Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Coney Island Auto Parts Unltd
|
|
Review by:
citysearch c.
|
|
Review content:
TERRIBLE customer service. This is the complain e-mail that I wrote but I could not send since their is not valid e-mail for this vendor.
To Whom This May Concern,
This morning at around 9:20 AM I called the McDonald Ave. store. I was inquiring about Mobil 1 0w40. The person who picked up (did not catch their name since they were speaking so fast) was EXTREMELY rude and in then end actually hung up on me!
I greeted the salesperson over the phone and inquired about the oil and if your store carried it. The person over the phone did not even acknowledge my question and asked me what shop I was calling them from. I told them my shop and also that I did have an account with you guys. After about a 5 second pause, I asked again, ""Do you carry the oil?""
The person over the phone again did not acknowledge my question and told me that they could not find me in the computer and wanted to know if I knew the account number. I then said, ""I do have account with you guys but first I want to know if you carry Mobil 1 0w40."" The salesperson paused for about a second and said, ""Yes we do"" and promptly HUNG UP THE PHONE before I got a chance to say another word.
Right now I am livid about this situation. I do not buy a lot of parts from your store since we are a BMW specialty shop however whenever I do need parts outside of my European Parts network I always call you guys. I am extremely upset over this situation and I felt that this type of treatment of customers needed to be addressed. Due to the lack of professionalism and courtesy of your sales person you have lost a customer here. I'm sure its not going to hurt your store all that much to lose my business however if this is a trend I am sure its something that you'll want to fix soon.
Regards,
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|