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Review content:
At one time, long ago, Logic Approach was the only place I shopped for parts, as I will go out of my way and knowingly pay extra at locally-owned businesses. There's just so far you can go, though. Every employee I've interacted with in the last 5 years has been indifferent at best. I went in when they were still on Lamar, about a year ago, needing a new dc jack on a laptop motherboard. I walked in and two employees were talking, I waited, they continued to talk, about nothing remotely work-related, and finally they paused and looked in my direction. No greeting, no ""can we help you"". I finally asked if they could put a new dc jack on my motherboard, and as one of them shook his head the other just said ""200 bucks"". ????? I pointed out last was a little pricey for soldering on a 15 dollar jack, and all he had to say was ""Go somewhere else, then."" Wow. Then just last week I needed a specific replacement fan, so just out of habit I called them. I said I needed a replacement fan, and read him the model number, and he asked me what size it was, I told him, and he said ""Yeah, I got that."" I went to get it, it didn't look like the right one, so I asked what the return policy was if it didn't fit and he said 30 days and a 20% restocking fee, but he was sure it would fit. I bought it and now it's not even CLOSE to the right size and the plug is nothing like the plug on the old one. This idiot just heard ""I need a replacement fan, blah-blah-blah 3 1/2 inches"" and he just sold me a generic fan having nothing to do with what I needed. I will never, never, EVER patronize them and I strongly recommend you do not either. Fortunately they've now moved to a very hard-to-find location, probably because they getting tired of having to deal with all those irritating customers.
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