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Businiess name:
Premier Heating & Air Cond
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Review by:
citysearch c.
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Review content:
I had a very poor experience with Premier. Their product- the furnace they installed- seems fine and looks good. However, I was promised space heaters and a specific end date to their work, neither of which I got. I left repeated messages at their office, none of which were returned. When I finally did reach the owner, Bill French, on his cell phone, he cussed at me, yelled at me, and hung up. All I wanted was space heaters- which I'd been promised in the beginning and throughout the process- and thus we were left without heat in our house for over a week. He didn't return any phone calls after that phone call either. I wish I would have gotten their promises in writing- that's my fault. However, I would recommend you go with a company owner by someone older or more in-tune with what customers want.
Pros: Good pricing. Initially friendly service.
Cons: Owner with a temper who didn't keep his word.
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