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Businiess name:
Yuan Palace Mongolian Barbeque
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Review by:
citysearch c.
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Review content:
Extremely poor customer service. Called to ask if they accomodate gluten allergies. The woman asked if I frequent the restaurant and I responded ""yes"", however, I proceeded to ask her what gluten free items they offered and she said that they don't and didn't recognize my name. I asked her if we should go to Jade Garden and she said ""yes"". I immediately called Jade Garden and they were wonderful. Great customer service from Jade Garden. The food from Jade Garden was incredible. I learned that Yuan's will only have good customer service if they know you by name. If you are a new patron, don't try Yuan's. You won't get good customer service.
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