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Businiess name:
Bombay Brasserie
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Review by:
citysearch c.
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Review content:
We were appalled at the service that we received during our visit there this past Friday night. We had a fairly pleasant dinner until the end. The busboys and waiters kept coming up every couple of minutes and tried to take away as many dishes as they could even though we weren't quite finished with some of them. This even occurred even after we told the same busboy that we weren't done yet. My wife wanted to order coffee and this wasn't even offered. We then received the bill and were overcharged for an item. This error was corrected after we brought it to their attention. Our waiter then finally comes to our table and apologized for the mistake. We told him that we felt rushed and that this was unacceptable. The truth finally came out that there were people waiting for a table which was the reason for their behavior. He then offered to give us some ice cream for our 2 children ""to go."" We stated that we wanted to have the ice cream there instead of taking it home since it would probably be melted by the time we arrived home but he stated that it would have to be taken out! Basically we were pushed out the door before we were ready! We have never experienced such bad customer service in any restaurant as we did in this restaurant. It appears that this occurs quite often based on the reviews we read about this place. We will never go back again as there are numerous Indian restaurants in Houston. No one should have to suffer through such atrocious service.
Pros: decent food(not great)
Cons: terrible service
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