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Businiess name:
The Upper Hand Salon: Royal Oaks
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Review by:
citysearch c.
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Review content:
I recently had my first experience at the Upper Hand at Royal Oaks and I must say I was extremely impressed with everything. I have recently moved to Houston and have had a few bad experiences (and awful haircuts!) and was about to give up on finding a salon as great as the one I had in Seattle. After reading the reviews here I decided to give it a try. I had Danielle and she gave me one of the best haircuts I've had in a long time! She took me back right on time and really listened to what I wanted and didn't rush through it and only finished when she knew I was 100% happy. The rest of the staff was also very helpful and friendly and I got the impression that they really cared about customer service, unlike other salons that are constantly running behind and then rushing through your cut so they can get to their next client. The salon itself is very hip and trendy feeling, without being intimidating, and was really clean. My only complaint is that their chairs are VERY uncomfortable and my bum was pretty sore by the time I was done. It's a very minor thing in comparison to the service. If you're looking for a great salon in the west houston area then you should definately try The Upper Hand. You won't be dissappointed!
Pros: on time, friendly, skilled stylist, great location with lots of parking
Cons: uncomfortable chairs!
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