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Businiess name:
Tila's Mexican Restaurante & Bar
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Review by:
citysearch c.
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Review content:
I went to Tila's with a group of friends for a birthday party, and we enjoyed ourselves throughout the whole meal. However, after we finished eating our cake that we had brought ourselves, the manager came to the birthday girl with her check and told her that he was charging her $15 for bringing her own cake. Although both he and the waiter had seen us passing out plates and taking out the cake, he did not warn us earlier or give us any inkling that their restaurant policy did not allow for their customers to bring their own cake. He told us that it was our own faults for not telling them earlier that we were bringing a cake to our birthday party that we had made reservations for.
Pros: Mediocre food, good valet service
Cons: Rude manager/waiters, terrible customer service
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