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Businiess name:
Maaco - Houston
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Review by:
citysearch c.
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Review content:
This shop took my keys and lied to my face. I left my vehicle with a sales agent and signed agreeing to do the paint job at the Maaco advertised price. A day later I received a call asking for a lot more money. They said they didn't even touch my vehicle yet and it was going to be more expensive. When I complained about the added cost they blamed it on the sales agent being new. They should not have a person like that at the counter and I wanted them to honor their prices especially after already leaving my car there. They told me there was nothing they could do unless I pay a lot more. I called the corporate office and made a complaint on them to little help. They told me not all Maacos are the same and are owned and ran separately therefor they do not have to honor the advertised prices. The Maaco employees were all very rude and would never acknowledge they made a mistake and inconvenienced me. I would never have left my car there in the first place if they would have been honest about the price to begin with. Its not like they suddenly found extra damage to my car or discovered it needed any extra part. It was just a paint job where they never even touched before they called me to get more money. After reading the other reviews you can get the feel that I am not the first person who was lied to at this shop. Be careful, do not believe your estimate price, they will not honor it.
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