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Businiess name:
Car-X Tire & Auto
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Review by:
citysearch c.
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Review content:
Had a Groupon from Them.
Went in for Oil Change, Tire rotation and a set of Wiper blades.
Issue 1- Non-Co-operative or adjusting to customer needs.
This is not the first time, but they refused to give me wiper blades and insisted on putting them on Car. Then I asked them to Put my old blades in car (as they still had life in them) They misplaced the Hooks that fit those blades on (I suspect intentionally). Also on my earlier service I had Coupon on my Mobile but he refused to scan it and asked for print out. I said ok I will get it but he refused to release my car back without paying the whole amount. I asked if he will do adjustment later, they refused that too. Refused to provide me drop off to my home 1 mile from their shop.
Issue 2 - I suspect of inappropriate business
After Oil Change, Tire rotation they told me car and everything was good, I may need brake pads in some time. But after that my car started pulling towards left. I went in again and they informed me that My current front tires were worn out and un-even. That was surprising as they rotated tires and did not notice so ""Evident"" wear and tear. Refused to rotate tire back at no cost and suggested new tires.
Very unhelpful manager and I suspect they mess with your car so that you come back, especially if you use coupons or Group ons so be cautiaus
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