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Businiess name:
Grand Prairie Urgent Care & Family Medicine
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Review by:
citysearch c.
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Review content:
I had a very painful experience with the staff at this I360 and Camp Wisdom Urgent Care Center. It is noteable to say that I was in great pain, and needed help. This was a brutal three hour experience during my time of need. I was hurting, and obviously in pain. The staff treated me like I was an inconvenience, and allowed three people to go in front of me by failiing to enter my paperwork in the computer in a timely manner. I went to the window crying in pain and plead, ""please let me go in and use the restroom and lie down for a moment, I hurt."" Three women behind the desk began running around yelling ""what's WRONG with HER???"" as though I wasn't standing there everyone in the waiting room hearing my problems shouted out loud. A lady with long brown hair, very rough around the edges, gruffly said, ""the doctors not going to see you if you are in that much pain. she's going to want you to go to the ER."" I explained school was closed due to poor road conditions, and that I was in the right place to receive medical attention. Finally, as I double over whincing in pain, another patient in the waiting room kindly walked up to me and held my elbow and said ""Ma'am are you okay? Can I help you?"" The staff begrudgingly opened the door, and said in front of everyone in the room ""You can go back and give some URINE in a specimin cup, but the Doctor probably isn't going to see you if you are hurting that bad, and that I needed to go sit back in the waiting room to ""log myself onto their computer, and check in!!!!"" I was flabbergasted. After already spending an hour and forty five minutes waiting, come to find out, they hadn't even put me in the system. I was the second person in the room that morning and the 7th to be seen.
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