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Businiess name:  Palazzo at Cypresswood
Review by:  citysearch c.
Review content: 
I am currently a resident here, and have very mixed feelings about my lease expiring soon. I like the location, and layout/ appearance of the property. I really love my apartment, but not the newest residents of the property. Within the past 3/4 mo this whole complex has gone to hell. It went from being a complex for young professionals, teachers, cops, and middle class families to pretty ghetto tenants. When I first started apartment hunting I was very happy with the property's proposed parking control setup. I liked the parking garage, and the fact that the lease restricted the amount of cars you could register per apartment for permits. However the manager here has never fulfilled this lease term. That being said, the management team is absolutely worthless with the exception of John. The manager Chris is the worst and sadly all the decisions/actions must be approved by her thus stalling everything complex wide. The gates are constantly being rammed/disabled by those who do not live in the complex. Visitors double park, and or leave cars in the lots for weeks at a time. The complex just started a new door trash pick up service, which I do not understand because the trash chute is located in the parking garage (no dumpster) on every level. The new program stipulates that all supplied cans must be back inside the apartment by 9am but this is not enforced. So now certain tenants leave piles of garbage in the hallways, stinking the whole floor up. One sure way to get me renew my lease would be to fix the parking, and promote John to manager.

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