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Businiess name:
Emergency Animal Hospital of Northwest Austin
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Review by:
citysearch c.
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Review content:
This a first time posting for me. I took my dog to this place because he was pouring, and I mean pouring, an unusual substance, much like ketchup, from his rear. I am frantic with worry over my dog, which is why I took him to an emergency vet clinic. I have no complaints about the staff, except for the vet himself. The vet acted like it was no big deal, told me they were going to run some tests and to come back when it was time for the clinic to close at 7am. I couldn't even walk out of the clinic without paying $441. When I return, I have to pay another $165 for tests done after we paid the initial fee. They charged me a fee for hooking something up to the dog that prevents him from tangling the IV cord. My dog was completely listless, after being so ill. I don't think he was doing judo in the cage or anything. The vet proceeded to shrug it off as something he ate. I took my dog to my normal vet, as he had been kicked out of the clinic (and thank God, there's no telling how much more it would cost me). My vet gave my dog a thorough check-up, and gave him some antibiotics for $65! My pet is healthy now, but if I would have known it would cost so much, I would have waited to go to the regular vet. I understand all the cost if I would have to had call someone and have them meet me at an office. This place stays open all night. All I wanted was for my dog to be alright--and he is. But I have to wonder if just an IV and a place for him to be comfortable would have been okay until I could get to my vet. It sounds harsh, because my dog's health has no price limit on it, but I felt like I got bent over and taken for a very uncomfortable ride.
Pros: It was open
Cons: Price gouging, apathetic vet
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