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Businiess name:
Ruiz Salon
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Review by:
citysearch c.
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Review content:
I have been a customer of JR downtown salon for years. Use to just rave about it and have sent at least 5 friends there. Now, I can't recommend the salon or stylists. Little touches like forgetting to ask if I want something to drink, forgetting my hand massage, no greeting whatsoever. It's almost like they are TOO busy now for the small touches that use to make me love this salon. My last visit: I was 10 mins. early. Checked in up front and received no hello, can I help you, nothing! I waited 20 mins. and then had to ask if I was forgotten. No one came to tell me my person was running 30 mins. behind. Both owners passed me and said nothing, not even a smile. My color was okay but someone else styled my hair. I clearly explained what I wanted and walked out with flat, greasy hair. I can't justify paying over 100.00 an appt. with the lack of attention to details and the lack of customer service to clients. Too bad, this salon USE to be the best in town.
Cons: Price, snobbery, lack of client services promised
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