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Businiess name:
Kwik Kar Valley Ranch
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Review by:
citysearch c.
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Review content:
I took my car to this shop a couple of weeks ago to have routine maintenance done. They flushed my transmission fluid and failed to replace the transmission fluid!!! I broke down on the Tollway in the pouring rain during morning rush hour!! I am now having to deal with their insurance company who are less than helpful. I have had to rent a car and pay for it out of my own pocket and we are being told that it could take up to a month before the insurance will decide if Kwik Kar caused the damage. Of course they caused the damage, they did not put the fluid back in the car and now they have washed their hands of the situation because it has been "sent to their insurance". In fact the insurance person suggested that I file it under my insurance and then wait to have them pay my insurance company--I DON'T think so...and have my insurance go up becasue Kwik Kar made the mistake. They are stalling, now I have to sit and wait for the insurance "expert" to go look at my car. I have been inconvenienced and they don't seem to care. I will NEVER take my car back there and suggest that you do the same!!
Pros: They are friendly
Cons: They do POOR work
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