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Businiess name:
Clear Internet
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Review by:
Guest
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Review content:
We were excited to be able to get out from under Comcast. In the beginning is was great. Easy setup, no wait, connection was ok. We signed up for the unlimited plan. They state "Do whatever you love online and do it as much as you want. You don't have to worry about additional charges or overage fees." but in the tiniest print in light grey lettering so it almost disappears it states "Unlimited plan subject to Clear's acceptable use policy". We only used it to surf the web and watch netflix, I wasn't even using it to do any online gaming or file transfers from when I work at home. Within a few days the speed dropped dramatically. When it did connect, it was like having dial-up again. When we finally got through to customer service, they said that we were using too much bandwidth and they restricted our usage. So it's an unlimited data plan, but only to a certain point! That makes absolutely no sense. Definitely not worth the time and money.
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