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Businiess name:
Polyclinic
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Review by:
Guest
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Review content:
Had an elective ablation surgery. Was told by Dr. Ellen Wilbur that her patient's all had done exceptionally well and had no ill effects. So I proceeded. I only had a total of 3 appointments with this clinic: meet and greet, pre and post ops.
Any time I called in, the calls were never returned before 72 hrs. I even called with an emergency question, post-operatively, and still 72 hrs later, the nurse finally called. When I asked about the delay, she informed me the note had just "appeared" on her desk that morning. I had already contacted the ER and spoken to a triage nurse.
This was a horrible experience ALL AROUND. It's frustrating not to be able to get in touch with anyone timely and it's more frustrating to not have been given all of the information about the surgery not working from my doctor, as she certainly inferred that it was 100% effective. Not so much.
My best advice, go anywhere but here.
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