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Businiess name:
Crist Loren H Dds
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Review by:
citysearch c.
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Review content:
When I went in to Dr. Crist’s office for a free consultation, he appeared an orthodontist who cares about his patients. It is unfortunate that I did not do any research on him before I made the decision because I just recently found out that many others have had a bad experience with him also. I was definitely deceived by what he told me he could do, and that it would take a shorter time to achieve the results since my teeth were not that bad. After almost 8 months, I asked to see if we are still on track as far as the treatment term, and one of his assistants replied that it was just an estimated timeframe given by Dr. Crist, and that it is not uncommon for a treatment to take 24 months or longer. Yet, Dr. Crist assured me that as long as I follow all their instructions and keep all my scheduled appts., which I did, it would only be 18 months. Misleading? Yes, just so that I would choose him. The consultation is a mere “sales” tactic for their office because once the braces are on, be prepared for a whole different experience. The staff was rough in my mouth and Dr. Crist did not allow a few minutes to answer questions and address concerns. I could not ask him any questions because he was already on to another patient. When I snuck in a question, his responses were very short (a single line statement-type response). I always left the office with the feeling of “I wonder if”. His assistants were no better. Though there was the one who took the time to explain and made me feel good about the decision about getting braces. I only saw her once or twice so I do not remember her name (Jen, I think). She had brown hair. I even asked the receptionist to schedule me for “Jen” to do my adjustments on future visits but that never happened. I never saw her again. I wonder if she is even there anymore.
Every time I called, the receptionist would try to answer my question just so she would not have to take a message for one of Dr. Crist’s assistants to call me back; yet she was not qualified to answer the “technical” questions but she felt she was simply because she had braces before. She told me that Dr. Crist and his assistants were too busy to return calls. They were always too busy for patient questions and concerns, but not too busy to deceive new patients at the consultations. She was rude and short with me. They will not make an appointment unless it is an absolute must just so they do not have to spend a few extra minutes on a patient.
Pros: None
Cons: All!!!!
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