Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Massage Envy
|
|
Review by:
citysearch c.
|
|
Review content:
I am a current massage envy member and I have been to three different locations during my membership. I would not recommend this location if you live in Orange County. I have been to the Costa Mesa location twice and had bad experiences both times. The front desk staff are usually very rude and unprofessional. When my friend called to make our appointments, the girl on the phone was very short and unfriendly with her. She actually told her that she was busy and said "can you call back another time, I'm busy right now." My friend told her no, and it ended up only taking about 1 more minute to complete the appointment process! When we had our massages, the staff was goofing off and were all around unprofessional.
As far as the massage itself, my therapist was mediocre. She was nice, but seemed to put in a half-assed effort during the massage. She kept sighing heavily during the massage and it made me feel uncomfortable, I could tell she didn't want to be there.
My overall impression of the Costa Mesa location is that the staff is very unprofessional and not very customer service oriented. If you live in central or north Orange County I would recommend going to the Orange Hills location. They are new, and they also offer facials. The front desk staff is very friendly and accommodating and my massage and facial were exceptional!
Pros: As with any ME, it is clean, quiet and a pretty good value
Cons: The STAFF! Very rude and unprofessional.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|