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Businiess name:
Jack Howk Plumbing & Drain
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Review by:
citysearch c.
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Review content:
I called them out after calling around town to see what a new water heater and installation cost. Average was around $750 (50 gallon). When they guy got there, he was rude from the start. Didn't want to answer questions, just wanted in, get his money and out...is the impression I got.
He looked at my hot water heater and quoted me a price of $2300 to replace the water heater and install!!!(Middle of the road heater, 50 gallon with a tank.) I told him that I had gotten quotes for the same exact work for around $700. (Should of called one of them, but Jack Howk was closer). He got upset that I supposedly "challenged" his professionalism and said that he would charge me not only the $67 charge to just come look and diagnosis, (which was already charged to my credit card) but that he was going to charge me $250 for the 1.5 he had been there! (and hadn't even done anything).
He was unbelievably rude, I will never do business with them again, and telling everyone I know. $2300 for to replace a standard middle of the road water heater....I don't think so!!! Do your research if you can before calling...get an idea of what is involved and the avg cost, so you won't be ripped off like this guy tried to...GO SOMEWHERE ELSE, YOU WILL BE RIPPED OFF. Learn from me!!
Pros: Local
Cons: Terrible customer service. Charges 4+ times what others do
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