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Businiess name:
Villa Sorriso
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Review by:
citysearch c.
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Review content:
I recently visited the restaurant and it?s the most horrible experience in my life. Although we had reservation both the table and food was an incredibly long wait. In addition they sat us in a completely different section than we had been promised to have when I made the reservations. They continued to forget our drinks and everytime we reminded the staff they gave us a malicious response. Our waiter was more concerned with gossiping with his colleagues than assist our table. Towards the end of evening as it was getting chilly I asked the manager to turn on the heating lamp because the busboy turned it off while he was cleaning our table. He cruely refused, began snapping his fingers and basically became violent with his foul language and demeanor. In an error in judgement, we decided to stay for the birthday girl. Since the restaurant turns into a club the staff began removing our chairs from the table before we finished our desserts and drinks. This is ultimately the worse experience ever!
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