Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Klein Honda
|
|
Review by:
citysearch c.
|
|
Review content:
By far worst car buying experience I have ever had.
My husband and I bought a "certified" used car off their lot 3 weeks ago and could not be more disappointed with our experience. I should have known better when the sales team was "joyriding" in our trade in before we had even signed the final papers to own the car we bought.
After getting the car home we realized the radio presets did not work right, and a couple days later (after the 3 day exchange policy) that the car had a pretty significant oil leak.
After taking the car to a mechanic we also found out it had a bearing that needed to be replaced (apparently they replaced one on the left that was making noise but not the one on the right which was almost in the same condition), the battery did not remain charged and needed to be replaced, the oil leak was significant and either from a cam seal (hopefully) or the head gasket, and the the entire radio unit would need to be replaced if we wanted it to work correctly.
I was told to bring the car in to see what they could do for me (I dropped it off on a sunday night) and was shuffled from service to sales and manager to manager until I was finally told that there was nothing they could do for me because the warranty would not cover it. I also had to call them myself to get this news because no one called me. I am going to get the car today and it is Friday. I have had to borrow a friends car for the last week.
Please be advised that their certified 123 point inspection and certification only certifies that those points meet "their standards" which after talking to several people in the service department means that the car will not have a catastrophic failure in the first month or 1000 miles of ownership.
After trading in my car (that was in very good condition) and paying several thousand dollars I now have a car with lower miles that needs about 3 thousand dollars worth of repairs.
Employees at this dealership should be ashamed of the products they sell. I am not sure how they sleep at night.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|