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Businiess name:
Fiori Spa
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Review by:
citysearch c.
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Review content:
I have gone to Fiori for years, but lately the place has really gone down hill. The past few times I have been in for services I have left very dissatisfied. I was debating on writing a review or not, but after I looked at some of the city search reviews below, I had to write something.
I can agree with some of the previous posts when it comes to rude and disorganized front desk. I was in with a party a couple weeks ago and the spa manger was literally so rude, it blew my mind, I am not use to Fiori being that way. All my group did was ask for towels, and we received a sour face and snotty attitude.
Since new management has started I have not once been completely satisfied, and I question does the owner even know about the downhill spiral? The girls at the front are constantly on their phones, and the bathroom was a horrible mess. I come to believe that the owner will deal with some of these issues, because I know that a good business is ran by a solid foundation, not a cracked one. This establishment has many cracks and the cracks are the poor customer service, unprofessional demeanor, and unorganized management. I can't even begin to tell you about our lunch disaster and party planning that was not even correct and it was even confirmed. Very unpleased.
Cons: bad attitude, not organized
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