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Businiess name:
Coronado Home Care
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Review by:
Guest
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Review content:
I just wanted to take a minute and reiterate how pleased we are with the care mom has been receiving. It's obvious that your caregivers care about mom and it's more than just a job to them. As you know mom resisted having the caregivers in her home initially but we have seen a definite shift in her in the months since the caregiver service began. She now welcomes them and greets them warmly when they arrive.
I'm sure contributing to that result is the fact that they have always treated her with care and respect for which the family is grateful. They have been patient and kind with mom. I know they worry about her even when their formal shift is over. Every time I visit, the house is also neat and tidy which is so important to mom. We also appreciate the flexibility of Home Care Assistance as we have had to adjust to mom's changing needs since inception of the service. Whenever we've called with any issue, you've been very responsive. I've had the occasion to speak to your staff a number of times on the weekends and she is always available and quick to respond, even going to mom's house herself if the need presented itself. As mom's memory continues to fade I feel like we may be entering a new phase of care for mom and I appreciate you working with us to evaluate her needs and respond accordingly.
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