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Businiess name:
Spazio Restaurant
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Review by:
citysearch c.
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Review content:
Last night I was in the mood for Italian food and my boyfriend suggested Spazio. He said he had been there a year or so ago and the experience had been a good one.
Well, a lot has changed in a year. And I wish I had read the most recent user reviews on this site.
The service was almost non-existent and when it was there, it was terrible. The food was mediocre at best, but we didn't even eat it all because the way my boyfriend and I were treated, made us lose our appetites.
My boyfriend and I have both worked in restaurants before and understand how many times and in many different ways things can go wrong. But this was a time when everything went wrong and nobody at Spazio took responsibility for it. There were problems with the kitchen, the servers and the management.
It is not okay to allow your patrons to wait for 10 - 20 minutes for water and to order. It is not okay to bring out one appetizer and then wait 20 minutes to bring out the other one and having the patron ask three times for the missing appetizer. It is not okay to make patrons wait for 15 minutes for their check after they have asked for it twice (as I overheard at the disgruntled table next to us), NOR is it okay to blame the patron for your own mistake.
And certainly, it is not okay to come up and ask the table that you have neglected all night, if you can take something off the check to make us for the horrible service they have received. You either have the manager take something off or you ignore the situation, but you do not put the customer in that position!
Obviously, we are never returning to Spazio and will let others know that they should not waste their money on a place that has no respect for food and their customers.
Pros: nothing
Cons: everything
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