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Businiess name:
Palazzo at Cypresswood
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Review by:
citysearch c.
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Review content:
The management is terrible. The current manager and some of the people in the leasing office have no customer service skills. I have had to call several times regarding mistakes with my monthly rent and even renewing my lease. I would leave a message each time and wait one week, and no one would call me back.So, I started going to the office to get my questions answered. Also, no one in the office ever apolizes for the "NO CUSTOMER SVC" they just act like everything is fine. These apts are suppose to be luxury apts. We never have Brunch on Sundays like some of the others luxuary apts. Also, it smells like SEWAGE all the time. I love pets but there are too many large dogs at this complex and BIG DOG DOOKIE everywhere. The hallways are concrete and get dirty very easily and have never been cleaned over a years time. These apts went from LUXURY straight to the GHETTO. It seems that people are moving out of here every weekend. The rent is not that cheap and we should be getting more for our money. I just didnt feel like moving again, but I think I will when my lease is up next time.
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