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Businiess name:
Orbit Salon
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Review by:
citysearch c.
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Review content:
I was surprised to see the last reviews--MY experience was fantastic--I am PLEASED with both my cut and color. I found Orbit by searching "salons specializing in trendy cuts". I spoke to the receptionist who was very polite. I was looking to make a drastic change (drastic for me anyway) and I shared my thoughts with her and she quickly and confidently recommended someone for the job. When I got there, the customer service was awesome. They offered me a beverage and my stylist wasn't running behind which I hate about most places I have had my hair done. Jessica was great. She was friendly and we seemed to have some common personality traits. I consider getting my hair done part of "my time" and I like to relax and enjoy myself. I usually like to read and although we chatted, she also gave me some time to myself to read my book and I appreciated that. Like one of the last reviewers I am pretty particular about my hair. This is THE HAPPIEST I have been in a VERY long time. Jessica listened to my needs, my cut is adorable and easy to maintain, and the color is great. I was shocked by the cost because I have paid MUCH, MUCH more for work that I haven't been near as pleased with. I LOVE my new cut and it is getting rave reviews so far, which is nice. I have already been asked several times about the salon and stylist and have certainly shared both Orbit and Jessica's name with everyone who has asked. My ONE and ONLY concern was that while under the heat during my color processing the product became very liquified and began running --I was a little afraid of what my color might look like, but Jessica was quick to respond and as I mentioned--I am VERY happy with the result. To the last reviewers--I would certainly take the salon up on its guarantee. They gave me a flier explaining their desire for customer satisfaction--not all salons do this--and they even called to be sure I was happy! I think they mean it when they say they want you to be satisfied!!
Pros: great customer sevice, reasonable pricing
Cons: NONE
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