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Businiess name:
Hired Hands Day Spa
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Review by:
citysearch c.
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Review content:
I will have to visit at least two more times before I'm completely sold. I have several pros and cons to share. I was looking for a place that was not commercialized like all of the national chains, so I googled searching for a unique place. After my search I narrowed it down to three locations I would research further. The website for Hired Hands was a big plus for me and the pricing seemed to be good compared to the other two locations in my final three lists. I was still a little skeptical considering the mixed, leaning toward bad reviews for this place but I decided I would give them a chance anyway because some of the bad reviews where things that wouldn't bother me as much. But I must say I am a stickler for great customer service regardless. However, I called made my appointment for that same day, which was good for me also because I know that could have been next to impossible for other places.
My first impression of the outside of this place was ok, it seemed to be serine and quaint, exactly what was on the website another pro. My first con came when I walked in and I saw dishes in the sink that was located behind the receptionist desk, this was the kitchen area of this converted house. I understand this is a converted old house and I have no problem with that because it adds character to the entire set up, but if you’re going to have the kitchen exposed, you should not have dishes in the sink. This I find very unprofessional. The second con came when the receptionist gave me a clipboard and pointed me to the waiting area to fill out my personal information. Not good, you should always escort your clients and offer them something to drink. I managed to overlook these mishaps because I was trying to give this place a chance.
After sitting and waiting only a short while for my therapist, my sessions began. I must say the hour long massage I received was great, my therapist seemed to be very experienced and meet my expectations. I would recommend a close friend to her. I also had a pleasant experience with my esthetician, she seemed to be very knowledgeable and answered every question I had. Like I said in the beginning of this review, I will have to visit this place at least two more times before I'm completely comfortable giving it a greater star rating. All in all I left relaxed and I felt great. I think with a few tweaks to the customer service at the receptionist desk and a nice screen to cover the sink area, this place really could be a diamond in the rough!
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