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Businiess name:
Arlington Jewelers
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Review by:
K P.
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Review content:
I brought my brand new watch to Arlington Jewelers to get the band adjusted. After the first day of wearing it, the buckle kept coming apart. I brought the watch back and he said it would be a couple dollars to repair. I waited a week and called to check the status. He told me that the watch was ready. I came in (on a Friday) and he stated that he didn't have the watch ready and that it would be $15 to be repaired by his watch guy. He told me to come in Monday to pick up the watch. I called that Monday (3 times) and no one answered. That Wednesday I went back to pick the watch up and it had a chrome buckle for a dark brushed aluminum watch. He told me the replacement would be from the factory but it wasn't. He told me there was nothing he can do and that he would give me my money back and that he would put the watch back in the condition that I had originally brought it. He said the watch would be ready the following week. When I went back, I received my watch back with a plastic bag filled with the buckle and all it's pieces. Keep in mind that I brought the watch there in good condition but with a buckle that would just come apart some of the time. In the end, I received back a watch that is not usable, a month of wasted time, and a ruined day. I hate to say it but the guy (I'm assuming he is the owner) is a slime ball, poor business man, and would probably sell his mother a $10 watch for $200. He will try to make it sound like he is doing you a favor but he is just looking out for himself and waiting for the next chump to walk into the store and rob blind. Considering all the religious stuff he has hanging around the store, you might have thought he was a good person. Save yourself the time and go somewhere else.
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