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Businiess name:
Stereo East
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Review by:
Guest
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Review content:
After checking out some of your competitors, we found that none of them gave us a very good comfort level. One of the lower end companies wouldn't even give us the time of day until we agreed to pay them a non-refundable fee to come spec the space first. Their product selection was minimal and their lead times for installations were extremely long. The higher end companies put way too much emphasis on "stain guard and undercoating" type add-ons to drive margins and total ticket price. And their products and prices seemed to start at a lot higher level than we were comfortable with.
That's when we found Stereo East and your talented sales rep, Anthony Mategrano. For starters, we felt like the Stereo East product selection was superior to anywhere else we'd been. We definitely had the feeling that we could have spent as little or as much as we wanted and gone as small or as over-the-top as we wanted with your product selection. You beat your competition handily with your products by offering such a wide range and not feeling too high end or too low end. That made a huge difference right from the start because we didn't feel like we were getting inferior equipment, but also didn't feel like our hands were tied with having to go with super-high-end equipment that we really didn't need.
More than the products, though, from the minute we came in the door, Anthony made us feel very comfortable as he held our hands throughout the entire process. He was extremely knowledgeable and informative and did an outstanding job of communicating to ensure we were getting exactly what we wanted and needed. He never made us feel like he was pushing his agenda or fluffy add-on item
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