DON'T EVER have your party or wedding at this restaurant. The food is AWFUL. The service is TERRIBLE. And the worst thing is the owner has two faces who is a LIAR and a CHEATER.
We had a wedding a few months ago and some of our guests got mad and left because they refused to serve the table. When we asked them why, they told us because the table were not full even though we reserved these tables and we asked them to go ahead and serve. They acted like who cares.
The worst part is they CHEAT. We reserved 34 tables ($500/table). With gratitude, tax and everything, we gave them around $20,000 in cash at once. Since we used only 31 tables, they told us we can not get back the refund for the other 3 tables that we reserved but we can only come back to eat the same menu with no expiration.
A few days after the wedding, we came and used 1 of the 3 tables and the owner gave us a new receipt with a writing "Credit for 2 tables."
A month later, we came for the second time. The female owner asked us to give her the receipt before she would prepare the food. After waiting for half an hour, she came back and told us that we had no more credit and we would need to pay cash today. We were surprised and asked her why? She showed us her carbon copy receipt and said that her carbon copy receipt showed that we had no more credit. We could not believe it so we asked her to give us the original receipt back to compare. She refused to give us back our original receipt (main copy) and said she already torn it off and threw it away. We were very upset and embarrassed to our guests who we invited that day to the dinner. We did not know how to deal with the situation. We could not believe someone would tear apart our paper and refuse to give back to us. We kept asking her to prove it to us and give us back the original receipt but she said no. She could not explain her carbon copy receipt but refused to give us our original receipt. As we were argueing, my sister was smart enough to repossess our original receipt which she torn in three pieces and hid under the counter where she was standing.
At this moment, we compared the two receipts and learned that she cheated on us. The original receipt (which we gave to her as we came in and she torn apart) did not have the additional writings. It clearly showed her hand writings and signature that we had credits for 2 tables. As to her carbon copy, she has taken a pen and wrote additional notes on it that we had no more credit. We could not believe how could someone do that. We turned to her and she had no word to explain. At that time she asked us to sit down to negotiate to cover up her fraudulent. However, we had enough of her after all the frustration and anger she caused us. We told her she has commited fraud. We told her we would report her to the consumer affairs to stop her business from cheating other people. We told her her greediness has destroyed her business and reputation in the worst way. After that, we took our proof and left the restaurant.
I hope you understand how bad I and my family feel about the whole situation. The reason I write this review is to stop SEAFOOD WORLD RESTAURANT (15351 Brookhurst #101. Westminster, CA) from cheating and hurting other innocent people. Every word I write here is true. I would be more than happy to show you the proof I have. This kind of fraud has to be stopped. We can not accept any business to take advantages of the customers in such a dishonest way.
Thank you for reading. Hopefully this information will be helpful to you and help you to make the right decision when you consider this restaurant for your choice of restaurant.
ATN: There may be other restaurants with similar name. Please make sure this information pertain only to the seafood world restaurant located at ( 15351 Brookhurst #101. Westminster, CA. Tel. (714) 775-8828 or (714) 531-5330)
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