I really was not too impressed with the Zen Beauty Spa on West Portal Avenue. When you walk in, you are immediately greeted and asked if you would like to have tea or coffee. I found that nice. When the lady did my mini facial, she would not stop talking. And her talking was incessant, non stop the whole entire time. The product that she used made my skin feel soft, but it was really nothing special. And the prices were a little high for the quality of work. Next time, if I want to pamper myself, I might as well do it somewhere thats comfortable for me. If I am going to pay that much for a facial, it will be with someone that can respect the mood.