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i don't recommend them - Review by d c | Hour Eyes

Hour Eyes

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i don't recommend them 4/26/2008

i have a strong script so my lenses had to be special ordered. first time back- too 3 weeks when i was promised 10 days. one lense had yellow AR coating and the other lense had green AR coating. one lense had stress fractures from being flexed/forced into frame. second time back- took 1 1/2 weeks. AR coating pink both lenses. both lenses had stress fractures that look like emery board rub marks/scratches. so.... first visit- friendly helpful staff second visit- pushy staff member that was lazy third visit- defective lenses, staff didn't clean glasses, didnt fit them and was lazy and didn't seem interested to assist me fourth visit- reorder and mgr friendly helpful fifth visit- defective lenses AGAIN sixth visit- asked for and received refund. will go elsewhere. lenght of time for all visits- almost 2 mos. more
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