I have had many animals from that store, their teddy bear hamsters are extremely friendly. Yet, there is a down side to their store from being an experienced pet owner of many different species I know. Their puppies could be mentally damaged from being in a kennel for long periods of time. They get puppies for $250, and then charge $1000 for them or even higher! They rip off many people with their cute puppies and their prices for items and pets are outrageous. Dogs from the newspaper from experienced breeders are less expensive, and trusted. They don't always take care of their pets, their baby geniun pigs did not have a house to hide under (very frightened), their tortise had crickets in his cage as food,(they do not eat those), colored sand(bad for them) plus a too high food dish. I often hear of the bragging of how much they sold their puppies for. The staff makes me as a buyer feel pushed to buy some of the animals I am interested in.