I agree someone was in a bad mood or Charm is competition. I have never had a bad experience at Charm (They're in business for FORTY ONE YEARS!) .
My daughters and I use Armela for all hair services and Julianna for threading.
BOTH are awesome at what they do and give us special treatment as they do ALL of their clients!
Their prices are as low as you'll get in Bergen County as well
Armela and Julianna go out of their way to get you in same day if needed . There is a LINE for the threading all of the time but worth it!. Not only affordable but done in an artistic manner. You tell them what you want and they DO it! Period!
I suspect it's another hair salon that's got competition from Charm posting. Just my opinion as Charm's prices are lower than anyone's yet the work is superior and they're in business for over 40 years.
Off to call for an appointment TODAY and I will be taken care of today.
Thank you ladies at Charm, especially Armela. You are THE best and worth the 35 minute ride there for myself and three daughters always.
PS I just got my appointment to come in now ;) Friday before Easter? When we went to Luxe/European Day Spa in Ramsey my daughters had to wait 2 weeks minimum for appointments and I was told to have waxing done as they don't do threading anymore? I don't like waxing! I also was turned down for a conditioning treatment as they didnt have the time three different times!. After a few years as a VERY well tipping customer I was shocked and left. My now adult daughters followed and we are all thrilled with the services we recv @ Charm. We don't need a luxury Salon at triple the prices for inferior service when we get top of the line service at Charm.