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horrible customer service - Review by zsuzsa d | Yolanda's Bridal Salon

Yolanda's Bridal Salon


horrible customer service 3/5/2008

First time I went here, things were going good. I worked with Beth who wasn't very enthusiastic, but helpful. I went back a second time with my friend because I wanted to show the dress to someone before buying it. From the time I arrived, she was very rude. I went out of my way to make a a conversation but she didn't really want to even talk. I felt very very awkward. Shouldn't it be her trying to be nice to me???? Are we switching roles here??? And at this point, we didn't even mention that there's another dress at Priscilla's and I'm trying to figure out which one I like more. Once she found that out, she was even ruder!!!! I'm not sure how they expect to sell something with such horrible customer service. Honestly, a huge reason why I decided not to buy the dress at Yolanda's is because of Beth's rudeness. I'm willing to pay a lot more for a dress somewhere else where they treat me with respect. more
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