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Extreemly rude manager - Review by Autumn B | Torino's Greek & Italian

Torino's Greek & Italian


Extreemly rude manager 3/5/2008

I've eaten at Torino's a couple of time and the food has always been ok with ok prices. No real complaints, average and not horrible. The service has been decent too. I decided to make my wedding rehearsal dinner there simply because of it being close to our chapel. They have a party room and I've been to a party there once before so I figured it would work ok. I talked with an employee about 3 and a half months ahead of time about getting reservations for the dinner. They took my information and said it was set. I called a month in advance just to confirm everything and to ask a question about the menu. The girl I talked with didn't know the answer to my question so she put a manager on. I kindly and simply asked him my question and then he got really rude. He never answered my question but instead cut me off and said that I couldn't have the dinner there. I tried to explain to him that I had reservations 3 months in advance but never got that out as he kept cutting me off! I couldn't believe that a manager would treat me so disrespectfully, especially when I was going to bring him extra business in one night. I didn't have to have my dinner there and obviously will not. Because of such rude management I will never eat there again. I normally try to be understanding in the situation but how he treated me was uncalled for. more
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