I recently had an appointment with Penguin Windows. I reluctantly filled out a card in Kmart, and the next thing I knew they were at my house. I never really thought about changing my windows, and made it perfectly clear when we started the presentation that I would not buy anything. The salesman said "that was fine, but I'll show you some information anyways". The 60-90 min presentation I was promised turned into 3 hours, which was mostly due to us joking around. Gary and Mickey were very funny and entertaining. They were extremely knowledgeable, and very persuasive. When everything was said and done, we decided that it was a good idea to buy the windows. At first, it was way too expensive, but after the discounts and financing, it did fit my budget. It's been my experience that most things that are demonstrated in home tend to be more expensive, but I have yet to see any product that comes close to this one. I am a pretty good negotiator, and managed to get a stellar deal for an incredible product.
I love my new windows, the presentation did take a while, but all of our questions were answered.
A couple weeks later, we had noticed a problem with out trim, we called them and they came out and fixed everything, without a problem.