From the first visit I was displeased with this place. They have carpeted exam room and wood paneling. The whole place has a totally 70's vibe, which is not what I want for of my pets medical care. I will say the staff was pleasant and the prices were good but the doctors were painstakingly slow and uninformative. Our first visit, he barely touched our dog except to pet her. Didn't look in her ears or mouth. Didn't offer any tests of any kind. It just felt like pulling teeth to get them to do anything. We had to ask for things to be done! When our other dog was neutered there we were less than happy with the aftercare procedures. I had to research things on my own and try to get answers from the docs about it. We suffered through them a few more visits but eventually found a better vet. I was not impressed at all.