Made an appointment. Showed up on time only be treated like an inconvenience. Apparently my appointment was not recorded, but the recorded appointment was a no show, so I thought it everything was cool. Nope. Worst haircut of my life, and I'd been a client for YEARS. Not only was this my first haircut after having twins, it was my first OUTING after having twins! LOL I was hoping to be pampered, but instead I was met with indifference (by both owners) at my arrival, given the worst haircut on record and treated like a second class citizen. In stark contrast, the older gentlemen next to me was doted on at nauseum and couldn't have been a bigger jerk to the staff! I guess the saying is true, "familiarity breeds contempt."
I had to spend more money to get it fixed (and time away from the little ones) and go much shorter than originally I wanted to go. Ultimately I found someone new that I like very much (Ebru Salon in Arlington). Hope this review is useful.