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awful experience - Review by Kim H | Capital KIA

Capital KIA


awful experience 12/30/2007

After calling to see if they still had any '07 Sportages in stock and told to hurry in because they had one left, my sister and I (who are 24 and 22 year old women) went to look at the car. Upon arriving they said that they had just sold the '07 but could get me a great deal on an '08. After being there for several hours, they had a deal written up with the final price of the vehicle (which the MSRP for was 22,000) at $30,000. Every Sportage in stock had tinted windows, the anti-theft etching, and "special" carpets, which added over $2,000 to the price of the vehicle and probably cost them next to nothing to install. They tried to sneak in the fact that the financing was over a 72 month term, as opposed to a 60 month term, which caused the overall cost to skyrocket. When I realized this the finance manager said "Oh, the salesman didn't tell you that we were talking about a 6 year plan? Probably not I guess..." We left with the car and the deal with a 48-hour contingency attached so that I could get my dad's approval, and upon realizing how badly we were scammed took the car back immediately. They then kept us there for another 45 minutes, negotiated the car down to a total of $24,000, and said that they would give me that deal and would be taking a 2,500 dollar loss in the sale. We insisted several times that we simply wanted the paperwork and the down payment check shredded or returned to us and to leave, and they still persisted in trying to sell us the car. In all, it was a waste of a perfectly good Saturday that left me feeling scammed and humiliated, and dealing with my furious father. Tomorrow I will be going to Southpoint. more
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