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horrible experience!!! - Review by Tina T | SAM WOO RESTAURANT



horrible experience!!! 12/10/2007

I've been going to this restaurant for a couple of years now.The food is good at first,but it gets old after awhile. Sometimes the service is good, but most of the time it's horrible. I only go there because it's near where I live. When the restaurant is not busy,the waiters stand over your shoulders and stare at you, making it extremely uncomfortable. When they're busy, they rush your food and one time even took some of our entrees away when we weren't finished eating.It took 20 minutes to get a glass of water.There's one waiter who's extremely rude. One night at dinner the food was way too salty, and I even found a piece of hair in my fried rice which was disgusting, so we did not leave a big tip. The waiter actually confronted me, almost yelling at me, saying that it was not enough tip, and that "do you think it is ok for you to do this?" He was staring at me, expecting me to pull out my wallet to give him more tip. I was stunned and speechless. He should be lucky that I didn't go to the manager to complain about the food and the hair in the rice. I've never been to any restaurant where the waiter is so rude and unprofessional. The last time I checked, tips are optional, and to demand more tip from your customers is completely unacceptable. After that experience, I'm never going back there again. more
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