My family and I have been using the Picture People fro 7 years, at many different locations across the country, as we have moved a few times. I LOVE THEM! I have gone to other studios when my oldest son was little and it was always - you sit here- you sit here- every sit still - say cheese - I am sorry your son cried through the whole process in our stuffy studio- that'll be $500.00 please. I found the picture people shortly after the birth of my youngest son - he was colicky and we knew it was going to be hard to have pictures made, but we really wanted to have them made since we lived so far from family. I found the picture people and they were so much more relaxed and laid back that it was easy to get the little one to relax and we got some great shots! I haven't had pictures made with anyone else in 7 years.
Of course, if you have little ones, always try to schedule when it is the slowest time of the day - that is true with everything when they are little. You don't HAVE to use the props - we haven't used props in 3 years and our pics always come out great! In fact, other members of our family saw our pictures, they have started using the picture people as well. And their prices are fairly reasonable as well.