i have been with igor for about 8 years now. i recently moved out of state and sadly had to cancel my auto coverage with him. you would expect most people to be rude when you call to give them that kind of news, but not igor. he explained everything to me in regards to what i needed to do once our move was complete. we still own a home in sf and carry our homeowners policy with him. if any one is looking for an agent, this is the man to see. every interaction with him he has exceded my expectations. thanks igor.