While the prices are a bit more expensive, I have found that you can negotiate a lower price. This year (2007-2008) they were one of the few oil providers that were allowing customers to lock in a rate. Their service is always prompt. If there is an emergency, they are able to make an appointment within hours, not days, as has happened to some of my neighbors using other local providers. I never have to call to have my tank refilled because they keep a tight schedule. I have no complaints.