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front desk is the problem. - Review by angela m | Pediatric Associates Of Orlando

Pediatric Associates Of Orlando

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front desk is the problem. 11/26/2007

I love the doctors I have seen here. My issue is with the front desk. They don't ever seem to know what is going on. The girl that checks people out while Ive been there is very blah. Not nice,not mean ..just blah. I get annoyed that they don't know when my sons next appointment should be.I would think that the doctor would write that in the folder or something. But most of all, I was really upset when I had an appointment that I changed and they tried to charge me $50 for their mistake. I had a change of insurance.so I had to postpone the appointment. I spoke to 2 different people to confirm and it still got screwed up.They ended up not charging me..but now there is a note saying that it happened..so if it ever happens again, I will not be excused. Make sure you get the name of the person you are dealing with!!!! more
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