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Terrible Service, Terrible Policies, Terrible Place to Party - Review by James S | 3-2-1 Bounce

3-2-1 Bounce


Terrible Service, Terrible Policies, Terrible Place to Party 11/25/2007

Just too my 3 year old son to the Everett 321 Bounce. We've been to a a facility like it in Bothell called Jump Planet. What others have said that are good about 321 Bounce is true. Lots more toys, stuff for adults to play. Unfortunately, all the negative stuff people have said are true as well. They have a ridiculous policies and the employees don't know how to back those policies up. One of them was you can't wear glasses when on any of the inflatable toys. Why? Is it safer to run around blind? The employee told me it was because if they shatter, it may injure other people. Well, my glasses are plastic lens...they don't shatter. Doesn't matter. She tried to tell me it's Washington State law. I can't find that law anywhere. Someone enlighten me? Food policies were also ridiculous. The employee said they couldn't serve us the pizza, ...but yet...we couldn't have one of the parents serve either we could only have people holding the pizza boxes around to each person and have that person grab a slice. HOWEVER...the employee had no issue cutting and dishing out the cake. I find that completely contradictory and gross. The other part was another party came into the area not long after we got started. That party had maybe 15-20 more kids running around and added to the confusion and chaos. Made finding your kid harder. Bottom line, ...the parents I talked to about it were very dissatisfied with 321 Bounce. Someone said it perfectly...the kids had fun no doubt, ...but the adults were all annoyed and upset. Do yourself a favor, check out other places. more
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