I found out about Jaffe from this page. I was looking for a new vet and read the reviews. I also spoke with someone in the office who said they don't usually answer the phone, and she was extremely pleasant and sounded caring so I brought my dog there for the yearly physical and shots. She was the only person who is kind and caring there. The gal in the front is rude and cold, refusing to help put the new tags I had just paid for on my dog, the "assistant" placed me & my dog in an extremely small room with two doors, which she kept slamming as loud as she could every time she left the room; Jaffe, well, what can I say about a greedy, rude, unproffesional vet who would rather make an extra buck than see your dog healthy and happy? He also forgot to check my dog's ears while examining him and they all forgot to be courteous! In addition, there was no itemized receipt detaling what shots were given, what they had done, and no results of the tests which I had paid for, quite dearly, in the folder I was given, just a lot of junk mail so they can sell more products to you. All in all what a rotten experience! I HIGHLY recommend NOT taking your animals to the Jaffe Vet clinic, you will be overcharged and very sorry.