We adopted a dog from a shelter and were given a free vet visit as part of the adoption but were told that we had to visit a VCA hospital. So we went and at the first visit we sat through about 30min of a sales speach on all the things that we "absolutley needed to get" for our dog, about $2500 of things that me being a dog owner for 20years have never even heard of let alone needed. The dog food that they recomend is probally one of the worst things on the market and they are paid to recomend it. When we got the bill we had to pay for all of the shots that the dog recieved and my girlfriend was astonished at how much they charge for shots because she used to work at a vet office and the VCA prices were close to double what she used to charge. Further more when we left we were told to come back in a week for a check up and was told that she was not due for anymore booster shots for another two weeks. When we came back they said that they had made a mistake and that she actually was due for her shots. But instead of us getting the shots while we were there, they were going to chrage us an extra $100 for an emergency visit and we were forced to come back the next week. I also want to say that the vets there are very impersonable and do not even act like they care about your dog. When they see your dog or cat all they see are $$$$. I'm not going back.