Agree with David H - "10 Complaints with the Dallas BBB". In my opinion, this office cares more about money than dogs. Store manger, Brandon, a slick salesman, recommended medication for our puppy that is STRONGLY NOT recommended for our age puppy by manufacturer of medication. When brought to attention of this store manager, he did not care..'puppies are puppies'. "Free" consultation is a joke and is really a HIGH PRESSURE SALES routine. Buyer BeWare!