I've been to Ummelina's several times over the years, and until this time I loved the experience.
But I found this time the staff at the front desk were very disinterested in helping me both during the check-in and the check-out. They made me feel as if I was intruding on them when I arrived, and the pressure to but products after the service was enormous. On the flip side, the gal who runs the changing room (Barbara) is a jewel and the pedicure was good. But I probably won't return based on the front desk attitude.